Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Ecommerce & CRM Project Manager.
Main duties: Responsible for the planning and commercial activation of the different Ecommerce sites of the department's brands. Responsible for adaptations of product pages, banners, and codes. Monthly target and Sell-Out analysis, tracking of KPIs. Creation and activation of animation plans according to the brand's launch calendar and commercial periods. Activation of different performance levers: Paid Media, SEO, SEA, CRM. CRM calendar planning: Communications and segmentations. Recruitment actions and tracking of KPIs: reachable, opt-in, actives. Execution of Guidelines, and ECOM & CRM P&L management. Direct-to-Consumer Forecast: Samples & GWP. Experience needed: Digital native with a minimum of 5 years of experience in the Digital department, Ecommerce, CRM, and Paid Media. Education: Business Administration, Marketing, or similar. Very high level of English. Knowledge of SalesForce or other ECOM and CRM platforms. Knowledge of HTML and Google Analytics. Previous experience in an Agency and within the sector is desirable. Analytical person oriented towards sales objectives. WHAT DO WE OFFER Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Certifications plan. Improve your skills and get the official certificate from our main partners. Home Office. You decide and we support you. Flexible retribution (public transport ticket, Ticket restaurtant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention Professional development: Evolve, grow and get where you want to go. About us Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow
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