Engineer, Technical Services, Critical CareFor decades, Critical Care has operated at the intersection of groundbreaking medical innovation and improved patient care. Put simply, we exist because we're committed to creating a world where every patient who should be monitored will be monitored with smart technology.
With this impactful vision in mind, we are now embarking on becoming an entirely independent business from Edwards Lifesciences (NYSE: EW), a process that is on track to be completed by January 2025.
As Critical Care transitions to NewCo, we will continue to benefit from the expertise and experience of 4,000+ dedicated global employees, a vibrant innovation engine with 11% revenue re-invested in R&D, and strong sales growth and profitability. We will be well-positioned to pursue our focused strategy and build upon our category leadership in three important ways:
1. Accelerating the shift from classic monitoring solutions to smart monitoring technologies;
2. Launching new, AI-enabled connected platforms to support our portfolio of products; and
3. Expanding into additional care settings with new, non-invasive monitoring technologies.
So, if you're a dynamic and passionate person, eager to contribute to a leading advanced monitoring company, we invite you to explore our career opportunities. Those who choose to join us will be part of a 'once-in-a-generation' journey to improve the quality of care and outcomes for millions of patients around the world.
Appendix: For further detail on the spin-off from Edwards Lifesciences, please consult this 2023 Investor Conference Presentation, pages 89-99: https://ir.edwards.com/events-presentations/event-details/2023/Edwards-Lifesciences-2023-Investor-Conference-2023-bK2BbXaBha/default.aspx Job Details: Engineer, Technical Services, Critical Care Provide technical support and services covering installation, upgrade, repair, maintenance, sample units management and in service/ training.
How you will make an impact:
• Collaborate with senior team member in providing technical support and services covering installation, upgrade, repair, maintenance, sample units management and in service/ training
• Provide the technical service reports to the management after customer visits and on-site services
• Allocate and track loan/ rental/ trial/ demo/ sample equipment
• Provide technical data on products to sales team and ensure that information provided is accurate, timely and in accordance with Edwards' policies and procedures
• Assess and provide feedback on the best solutions for the specifications of hardware and software
• Other incidental duties
What you'll need (Required):
Bachelor's Degree in Engineering/ Biomedical Engineering or related field, 1 Year experience Technical Engineer/Service Engineer in Medical or Pharmaceutical companies Required
Experience working in a medical device and/or regulated industry
What else we look for (Preferred):
• Good problem-solving and critical thinking skills with the ability to learn complex products through independent learning
• Good computer skills in Microsoft Office Suite, including Word, Excel, and PowerPoint; JDE or equivalent experience preferred
• Good written and verbal communication skills
• General knowledge of the medical device industry preferred
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including immediate supervisor and other team members in the section or group; and may interact with vendors
• Ability to build stable working relationships internally
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
About Edwards Lifesciences
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease and critical care monitoringWhat we offerDiversity, inclusion & belonging Find out more > Find out more > Awards & Recognition Find out more > Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.
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