A Group, Conference, and Events (GCE) Director is fully responsible for the development of the GCE Team and the design of the marketing and sales strategies it uses to increase revenue.What will I be doing?As Group, Conference, and Events (GCE) Director, you are fully responsible for the development of the Group, Conference, and Events (GCE) Team and the design of the marketing and sales strategies it uses to increase revenue.The Group, Conference, and Events (GCE) Director will promote the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate.Specifically, you will be responsible for performing the following tasks to the highest standards :Analyse competitors' activities and pricing strategiesMaximise occupancy and average rates through well-executed inventory and yield management controlIdentify the most profitable services that the hotel can deliver with quality and most profitablyMaximise all Group, Conference, and Event revenue opportunitiesReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyUnderstand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local marketEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsManage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and companyBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectivelyWhat are we looking for?A GCE Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :Excellent oral and written communication skillsAbility to communicate, verbal and in written form, effectively with Management and Ownership groupsExcellent organisation and planning skillsAbility to work well under time pressure and / or demanding travel schedulesExcellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partnersAbility to perform critical analysisStrong experience in hospitality forecasting, pricing and inventory controlStrong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions :Knowledge of the hotel property management systemsPrevious experience in the same or similar roleRelevant degree, in business development or other relevant business field, from an academic institutionMEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEINGWe support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTOGo Hilton Travel Discount ProgramHotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness SupportFlexible Schedules Access to your pay when you need itthrough DailyPay#J-18808-Ljbffr
