Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder led, profitable and growing. We are hiring a Head of Corporate Operations to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.This executive role requires chief-of-staff level coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.With most colleagues working from home and a firm commitment to regular face time for teams, it is necessary for us to coordinate large-scale company events which involve travel for hundreds of people from 70+ countries to locations around the world. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our corporate administration team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.This team also sets expense policy and serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires a firm commitment to integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.In addition, this team handles traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.Location: We expect to fill this role in the Europe, Middle East or African time zone. This role reports to the COO.Leadership and accountability This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.Drive travel procurement, logistics and operations to create in-person team sprints four times a yearSet travel and expense policies in line with company value and ensure their correct application and administrationSelect venues and plan for complex company events four times a yearSelect, contract, design and operate company offices to provide executive briefing and operational facilitiesDevelop global duty of care, health and safety programs with comprehensive policies and practices for events, offices and home-based workersSelect and manage a global team with leaders in every time zone to deliver professional and timely servicesWhat we are looking for An exceptional academic track record from both high school and universityAn undergraduate degree in a technical or business subjectDrive and a track record of going above-and-beyond expectationsLeadership and management skillsDemonstrable good judgement in matters involving money, policy and in-person interactionsExperience using technology for collaboration and productivity in the work environmentAbility to work in a global, multicultural organisationResponsibility, accountability, thoughtfulness and self-awarenessResult-oriented, with a personal drive to meet commitmentsAbility to travel up to four times a year, for company events up to two weeks longAdditional skills that you might also bring Travel industry experienceEvent management and operations experienceBusiness and corporate administration experienceWhat we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employer Please describe your most significant leadership responsibility to date *Please describe your most significant corporate operations, business services or executive assistant responsibility to date, especially spanning multiple countries and time zones *Please describe any experience in the technology or software sector *In the past ten years, looking only at the time since you graduated your first undergraduate degree, how many companies have you worked for? *We're focused specifically on the last ten years, and only the portion of that since you left undergrad university. If you graduated three years ago, just count the number of companies you have worked for in those three years. If you graduated 25 years ago, just count the companies in the last ten years.If you worked for a company which was acquired or renamed, then please count that as one company not two. Don't count any university jobs or internships. If you have your own company or do private contracting work in addition to your employment, please count that as one company.Please selectHow did you perform in your native language at high school? *Please selectHow did you perform in mathematics at high school? *Please selectPlease share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. *What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. '85 out of 100', '2:1 (Grading system: first class, 2:1, 2:2, third class)' or 'GPA score of 3.8/4.0 (predicted)'. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter 'no degree'. *Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this? *Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.--During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. *--In which country do you currently work? *Please select your current location from the dropdown.Please selectPlease confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy. *Recruitment Privacy NoticePrivacy PolicyPlease select#J-18808-Ljbffr
