.If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.Role SummaryGrows a segment of the portfolio of accounts by managing them directly or contributing to deepening those partnerships. Analyzes business and operational performance to find opportunities for optimization. Handles service delivery for active accounts, communicating technical and operational impacts as needed. Ensures execution of account strategies and shares best practices across teams and regions.Experience2+ years for Bachelor's0-2 years for Master'sEducationBachelor's or Master's or equivalent experienceFunctional/ Technical SkillsProficiency in English + Danish. Other Nordic Languages are a plusEffective communicatorProficient in sales techniquesPortfolio management, relationship account management, upselling, and cross-sellingRole Expectations- Builds relationships with customer* account team, including key buyers/decision makers.- Assists in creating opportunities (e.G., progress meetings, fact-finding/exploratory meetings) to build customer* account.- Understands and reports a customer's* business issues through appropriate organization channels.- Recommends products, services, and insights that meet customer* needs.- Builds relationships with customer* account team, including key buyers/decision makers.- Assists in creating opportunities (e.G., progress meetings, fact-finding/exploratory meetings) to build customer* account.- Understands and reports a customer's* business issues through appropriate organization channels.- Acquires a good understanding of how the department operates and fits into the larger organization.- Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers*.- Demonstrates good understanding of the financial impact of decisions/solutions on the organization and its customers*.- Documents components of a business case for change at the direction of more senior colleagues as needed.- Acquires and maintains a working knowledge of financial data and the company's standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.- Learns when to partner with legal resources to modify or adjust standard contract terms.- Learns the contract negotiation process and how to complete contractual arrangements.- Exchanges nuanced information to build consensus.- Able to handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties
