.Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.Responsible for managing customers' projects in MSAT (Manufacturing, Science & Technology) area ensuring the manufacturing of high value added products in time and in full, and fulfilling quality, safety and cost objectives as well as stakeholders' expectations. Together with MSAT Strategic Project Experts, they must develop and implement continuous manufacturing process improvement plans and ensure alignment among the different customer projects and between customer and non-customer technical projects, in terms of operation design, robustness, throughput, safety and cost.Key responsibilities:Represents MSAT in multi-disciplinary customer projects teams (IPT, JPT...) MSAT point of contact for the assigned customer projectCollaborates with Technical Project Manager to develop project plan for process related activities and follow upProactively manages and takes responsibility of process related activities scope, cost, time and qualityMonitors process operations performance throughout product lifecycle ensuring all required elements related to safety, cost, delivery, innovation and quality are present, appropriate follow up and corrective actions implementation from any deviationManages creation/update of process documentation (PDs, DFs, Sampling plans, Bioburden Risk Assessment, End of Campaign, etc) and validation documentation (PVMP, PPQ and Validation studies protocols and reports, CPV, etc) in adherence to the project planBalances external customer requests with site strategic drivers.Ensures regulatory/customer inspection readiness and represents the department and participates in audits as requiredLeads, as applicable, internal and external customer calls and meetingsFocused on process related itemsPerforms other duties as assignedKey requirements:Strong written and oral communication skills including public speaking. Able to clearly express Ideas and point of view both verbally and in writing Ability to lead conversations with customers (internal and external).Strong organizational and time management skills. Ability to manage multiple prioritiesAble to interpret data. Prioritization and problem solvingPerform assigned, complex and/or varied taskGMP KnowledgeEvery day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment
