Product Manager (IT Time System Kronos) | URGENT HIRING! Product Management & Development (Information & Communication Technology) Foundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.ABOUT USAs caring for customers becomes the differentiator that drives consumer engagement and spend, Foundever is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Foundever's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Foundever collaborates with some of the best-known global brands to help consistently deliver outstanding customer experiences. Foundever is a subsidiary of Groupe Acticall. Visit www.foundever.com to learn more.SUMMARY OF RESPONSIBILITIES:The Product Manager will oversee the design, management, and implementation of UKG Kronos Workforce CentralAbility to work independently to understand, define and prioritize product features Coordinate testing of new application releases/bundles and act as SME to adress application issues.Developing program specifications for system components. Facilitate the training of the Kronos team in the use of the application and/or optimization of productProvide senior management, IT management, and HR management with an integrated business perspective, assessing and consulting on risks and the effects of specific requirements on other business processes and system prioritiesEnsure alignment of technology with business (HR) strategyFamiliarity working with software development methods such as continuous integration, continuous delivery, unit testing, modules, agile development Support the lead analyst for local system components during country migrations Attain expert level knowledge of UKG Workforce CentralCoordinate testing of new application releases/bundles and act as SME to adress application issues.Develop and maintain standard operating procedures and policies for system design and usageTest and review the quality of developed programs. QUALIFICATIONS:4-year degree in a related field or a combination of education and relevant experience7+ years experience with Kronos/UKG on premise and cloud applicationsExpert in UKG Workforce Central Time and Attendance (on-premises and Cloud); experience using Oracle and/or Microsoft SQL Server databasesKronos/UKG Time and Attendance, Absence, and AttestationExperience managing on-premise and cloud based Timekeeping solutionsBusiness Analytics, and project planning and deployment Your application will include the following questions: What's your expected monthly basic salary? Sitel Group and SYKES are now Foundever.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Mission: At Foundever, we make things simple.Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed.Sitel Group and SYKES are now Foundever.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Mission: At Foundever, we make things simple.Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed. Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
