.Product Manager (IT Time System Kronos) | URGENT HIRING! Product Management & Development (Information & Communication Technology) Foundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.ABOUT USAs caring for customers becomes the differentiator that drives consumer engagement and spend, Foundever is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Foundever's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Foundever collaborates with some of the best-known global brands to help consistently deliver outstanding customer experiences. Foundever is a subsidiary of Groupe Acticall. Visit www.Foundever.Com to learn more.SUMMARY OF RESPONSIBILITIES:The Product Manager will oversee the design, management, and implementation of UKG Kronos Workforce CentralAbility to work independently to understand, define and prioritize product features Coordinate testing of new application releases/bundles and act as SME to adress application issues.Developing program specifications for system components. Facilitate the training of the Kronos team in the use of the application and/or optimization of productProvide senior management, IT management, and HR management with an integrated business perspective, assessing and consulting on risks and the effects of specific requirements on other business processes and system prioritiesEnsure alignment of technology with business (HR) strategyFamiliarity working with software development methods such as continuous integration, continuous delivery, unit testing, modules, agile development Support the lead analyst for local system components during country migrations Attain expert level knowledge of UKG Workforce CentralCoordinate testing of new application releases/bundles and act as SME to adress application issues.Develop and maintain standard operating procedures and policies for system design and usageTest and review the quality of developed programs
