He/she will act as interface with the customer of all Quality related issues. He/she has the responsibilities for developing systems and controlling Quality of processes and products to meet the customer requirements. He/she also will plan, execute and monitor all Quality related activities required to achieve customer expectations and APQP/PPAP requirements in the appointed programs. Main missions : - Be the main contact to customer for any quality related issue. Understand customer requirements / expectations in detail and then communicate to the internal team in order that the requirements is fully understood and implemented. - Take action to achieve the operational objectives and indicators (KPIs). - Be co-responsible for the costs of poor quality and strives to eliminate them. - Create documentation related to the process and the product as well as the quality management system. - Advise and support the production area from all aspects of quality while at the same time building a quality awareness in the organization. - Responsible for recording, and close out of customer & internal concerns utilizing the corporate formats within the defined target dates. Proficient in various problem-solving methods, including: 8D, 5-Why, 5P, etc. - Responsible for responding to the customer in their specific portals and/or formats in the required timeframe. - Support engineering in FMEA reviews. Responsible for Control Plan generation in line with the PFMEA / DFMEA. - Perform and /or support Internal and Customer Audits (MPA, LPA, PCPA,VDA 6.3, QSB+...). - Maintain and operate within IATF16949 Quality System requirements in addition to customer specific requirements. - Complete PPAP & APQP activities according to Customer Specific Requirements. Responsible for the efficient preparation of complete documentation for the approval of the product for series production. Preferred skills and experience: - Bachelor Degree in Engineering or Technical Career related to Quality. Alternative an equivalent combination of experience and education. - 5 years of experience in the automotive industry in a multinational environment, (preferably in OEM or Tier1) of which 3 years should be in a Quality related position. - Excellent written & verbal communication skills. - Fluent in English as well. - Good team player. - Must be able to manage stress, make informed decisions and take personal responsibility while working in a fast-paced environment. - Excellent Computer Literacy including MS-Office, MS-Project... - Extensive knowledge of advanced quality planning and product validation tools (APQP, PPAP, VDA6,...) and of other related customer requirements. - Good working knowledge of Quality Management Systems (ISO9000, IATF16949, VDA6,...). - Process audit field experience is highly recommended. - Good knowledge of Core Tools and Statistical Packages (such as Kapture) will be highly appreciated#J-18808-Ljbffr
