Key Roles and Responsibilities:Contribute to the implementation billing operations to maximise effectiveness and accuracyAudit integrity and accuracy of data entered into the systemMonitor operation of the billing systemContribute to the design of solutions to billing issuesWork with the system design team to implement new featuresContribute to the improvement for the billing operations processes and procedures and implement approved recommendationsReconcile financial information, files and records to ensure the availability and accuracy of the informationImplement written policies and procedures that govern billing operationsPrepare financial and statistical reportsValidate billing transactions on the billing systemInvestigate and analyse any collection matters raised by managementSupply monthly billing packs for relevant managersProactively provide technical support to billing department and operate all billing systemsMonitor and correct data incongruences that could directly impact the quality and billing operations processesEnsure that system wide reconciliations and assurance checks are carried out accurately and timeouslyProactively support continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunitiesKnowledge, Skills and Attributes:Knowledge in financial analysis, accounting principles and data managementProcess orientated with an understanding of both financial and operational controlsAbility to interpret complex processes, policies and financial and legal documentsSpecialist at gathering, analysing and evaluating factsProactive in approach and meticulous attention to detailKnowledge of billing and financial conceptsAbility to utilise key systems and tools related to billing operationsUnderstanding and knowledge of datamining, management and analysis techniquesRequired Experience:Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or SpecialistFluent EnglishCompleted graduation in correlated areasModerate level of demonstrated experience auditing processes, financial information and systemsModerate level of experience working with the MS Office Suite, including MS Excel and MS WordModerate level of hands on billing application knowledge and experienceSkills SummaryBilling, Billing Assurance, Billing Process, Billing Systems, Client Invoicing, Data Analysis, Payments, ProcessingWhat will make you a good fit for the role?Workplace type: On-site WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
