Technical Author - Ubuntu and Canonical products Our ambition is to set a standard of excellence in the industry in technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author.The role of a Technical Author You'll be part of an engineering team, focused on a specific Canonical product area. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.As the Technical Author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics. You'll be part of our effort to establish documentation as a first-class engineering discipline .You also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence.Location: This is a fully remote role, open to candidates across the globe.What you'll do on a regular basis Create, maintain and improve software documentationWork with engineering team members, to help them make effective documentation contributionsInfluence the development of the product, as an expert user of the product, who has important opinions about its function and designEngage with user communities to ensure that our documentation meets their needsEncourage and support community engagement in and contribution to documentationHelp standardise the structure, presentation, style and language of content across productsCollaborate with documentation peers to advance the state of the art in documentation at CanonicalChallenge and advance documentation understanding and best-practice, as part of a disciplinary teamOur best candidate Cares deeply about functional written communicationIs a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentationHas a record of community engagement, in open-source software, documentation, research or other disciplinesIs sympathetic to the needs and challenges of open-source software and its communitiesDemonstrates technical curiosity, and is fascinated by software technology and its challengesHas demonstrable documentation skills, insight and enthusiasmHas experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skillsHolds a BSc/BA degree or equivalentIs able to travel twice a year for up to two weeks for eventsAdditional skills that you might also bring Deep technical domain knowledgeOpen-source community leadership and managementUser-experience, interaction or visual designWhat we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass, and travel upgrades for long haul company eventsAbout Canonical Canonical is a pioneering software technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.Canonical is an equal opportunity employer During this application process I agree to use only my own words. I understand that plagiarism, the use of AI or other generated content will disqualify my application. *Briefly (two or three sentences maximum) state your most relevant experience for this role. *Briefly describe your programming skills and experience, including the languages you use and what you enjoy doing. *Briefly outline your engagement in or with open-source software, documentation and communities. *Briefly say what you enjoy about technical communication and writing. *Please provide a URL to a document containing links to, or actual examples of, your documentation work.We suggest using a service such as Google documents or DropBox to share the file.We realise that some candidates may have done substantial documentation work that cannot be shared in this way - in such a case, please note this in the document.How did you perform in mathematics at high school? *How did you perform in your native language at high school? *Please share your rationale or evidence for the high school performance selections above. Make reference to provincial, state or nation-wide scoring systems, rankings, or recognition awards, or to competitive or selective college entrance results such as SAT or ACT scores, JAMB, matriculation results, IB results etc. We recognise every system is different but we will ask you to justify your selections above. *What was your bachelor's university degree result, or expected result if you have not yet graduated? Please include the grading system to help us understand your result e.g. '85 out of 100', '2:1 (Grading system: first class, 2:1, 2:2, third class)' or 'GPA score of 3.8/4.0 (predicted)'. We have hired outstanding individuals who did not attend or complete university. If this describes you, please continue with your application and enter 'no degree'. *Universities around the world score degrees in different ways. Please indicate your result, or expected result if you are close to graduation, along with information about the grading system.We expect all colleagues to meet in person 2-4 times a year, at internal company events lasting between 1-2 weeks. We try to pick new and interesting locations that will likely require international travel and entry requirement visas and vaccinations. Are you willing and able to commit to this? *Please note that if you require any accommodation for travel that relates to a physical disability please do let us know during your hiring process and we will be happy to discuss your requirements further.WebsiteLinkedIn ProfileIn which country do you currently work? *Please select your current location from the dropdown.Please confirm that you have read and agree to Canonical's Recruitment Privacy Notice and Privacy Policy. *Recruitment Privacy NoticePrivacy Policy#J-18808-Ljbffr
