Video Agent En/Ge

Requisitos:• On-Camera Presence: Projecting a positive and professional demeanor on camera.• Communication Skills: Ensuring seamless interactions with customers and team members.• Empathy: Demonstrating understanding, especially during sensitive customer situations.• Organizational Skills: Efficiently managing tasks to uphold professional standards.• Ability to Learn: Proactively acquiring new knowledge and skills in evolving technologies.• Team Integration: Seamlessly joining work teams and fostering collaboration.• Flexibility and Adaptability: Adapting readily to diverse situations and maintaining flexibility.Actividades a realizar:• Customer Management: Engaging in video calls with customers, strictly adhering to established processes.• Identity Verification: Ensuring meticulous and accurate verification of customer identities.• Data Verification: Validating and confirming the accuracy of relevant customer data.• Electronic Notifications: Efficiently managing electronic notifications following communication protocols.• Administrative Tasks: Handling administrative duties, which include tasks demanding a moderate level of proficiency in Excel.Ofrecemos:• Company provides with all the necessary material.• Positive Work Environment: Enjoy a welcoming and friendly work atmosphere.• Innovative Company: Join an innovative, market-leading organisation that is continuously growing.• International Team: Collaborate with an international and multicultural team.• Nuremberg Code Compliance: Be a part of a company committed to upholding the Nuremberg Code and its ethical principles.