.Do you want to join a leading assistance company and work with a multicultural team? We are looking for a Lead Doctor to join our team. He/she will be to be in charge for leads our travel medical team in Barcelona, consisting of both nurses and medical doctors. They act as local clinical expert for complex medical cases and provide the medical team with high quality medical support, supervision and orientation.They assess customer's needs and co-ordinate with the Medical Team to create appropriate/efficient action plans to ensure their optimum safety and care, including international evacuation and repatriations,participate in Crisis Cell as required and reinforce our Barcelona Office as a centre of medical excellence.The Barcelona Medical Team provides medical assistance 24 hours a day/365 day a year to our customers around the world. They also decide cover on medical incident claims (including trip cancellation), and provide support on recoveries, invoice audit, and Telemedicine services. The position holder interfaces with the Medical Team in Barcelona, the Operations Teams, as well as the Acute Care Centers for escalation of complex cases, and the remaining 32 AXA offices globally who support the AXA Assistance medical service.Who are you?The role covers the coordination with the Acute Care Centers for complex cases. For this aim it will be needed to interact with the ACC medical teams to decide the best medical option for each case. These discussions may involve medical team from other assistance companies, and the treating doctor of the patients.The role implies being the first escalation stage for medical assessment to the team.The position holder is in regular contact with other team within AXA: HR, underwriting, commercial team, customer experience,and working relationship with Heads IMS and Group CMO.What does your daily role entail?-Ensure that the medical team are effectively processing medical assistance cases in accordance with our procedures for international medical assistance. -Ensure a 24/7 medical coverage, including on call Drs. Validate internal escorts (when our nurse or Dr. travel to repatriate a patient) and medical equipment needed.-Lead the medical team ensuring a collaborative and productive team spirit. Monitor productivity and participate into size requirement definition.-Responsible for ensuring that patients are evaluated and receive medical care at the highest level of medical expectation within the group (generally at the level of the most developed healthcare systems)-Monitor the quality of service delivered by all medical team members and identifying any training requirements or senior intervention.-Medical Lead and decision making in the medical team's daily case review meeting when on duty.-Ensure support for all team members on a consultative basis as required – to include daily case reviews, and any relevant matters.-Active case management of our more complex medical assistance cases#J-18808-Ljbffr
