(50.000 - 70.000) Expert, Europe Fico Business Process Analyst

.MISSIONBusiness Process Expert (SAP / other apps)For the assigned applications in your perimeter( SAP; other applications)Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholdersManage the IT demands in accordance with the overall IT Schneider Digital StrategyParticipate in global projects across Region Europe. Ensure local involvement as well as local adoption of the solutionProvide functional specification of smaller change request. Be the bridge btw Business and our partners/vendors.Establish good relation with Stakeholders and Key Users within own perimeterKEY RESPOSIBILITIESBusiness Process Expert ( SAP/other apps) – specially in SAP FICO domainFor the given apps to be managed:OperationsEnsure operational stability as well as operational efficiency across the support modelDrive an effective support processAccountable for critical incidents managementManage operational and functional lifecycle of IT subject in a perspective of end to end business processesEnhancementsFollow and manage local project or enhancement realization. Clarifies needs expressed by users, do a first validation of request (looks for alternative on standard solution, verify compatibility with core process and solution).Transforms the user request into a demand understandable by solution partner (i.E. functional specification)Follow up on quality and test of final solution both with vendor/solution and business partnerLocal and Global ProjectsDeliver local and global projects within the DevOps scope (Finance and Controlling)Prioritisation of projects and activities to fit Schneider Digital priorities, taking input from the various ZonesManage and challenge project demands from business, ensure they are driven forward either by use of suppliers or other Schneider Digital teamsWork closely with global capabilities owners.Follows up and understand new evolutions within perimeter to be promote re-use of functionality available, communicate on change information'sSupplier management- Be the contact person for supplier (DTC team) within FICO activitiesStakeholder managementBe an integral part of the business, establishes sound relationship to functional key users and other key stakeholders (e.G. senior management, site mgt.)Ensures that business needs are correctly taken into account by others teams/vendors, follow up realization, provide regular report on demandSetup regular Service Follow up meeting with BusinessProvide information about new evolutions/projects/enhancementsFollow up action plan to address issues and business needsApplication Management OwnershipSecure and master application management and ownership including the technical debt reductionAssure data quality, knowledge of costs and L2 support.Maintain key documentation in our app repository