Account Manager Team Lead

Permanent employee,Full-time· Madrid, London Your mission Mission: Be the face of Pleez for restaurants and contribute to improve our retention and quality.

Key activities 

We're looking for an Account Manager, with an ambition to join a startup developing a solution to transform one of the largest industries in the world. 

The Account Manager will be responsible for:
Be the face of Pleez after client acquisition;Optimize and implement onboarding processes for restaurants;Responsible for decrease churn rate;Track and report on operational performance, and also clients feedback about potencial product improvements. Key Competencies Empathic to create a long-lasting bond with potential partners Creative to redesign the AM processesCurious to understand needs and to lead a discovery process Culture fit to allow the team to have same goals on mindCritical to give inputs to the product development market fitTeam player to make sure with have a good team environment Your profile Ideal profile Proactive and resilient: with Duracell batteries;Hands-on player who likes to be on the ground, side-by-side with our clients;Focused on results and quality ;A customer-centric attitude and the ability to create long lasting relationships with our partners;Team player ;Critical mindset to give inputs to the product development market fit.If you're looking for a place to grow, and a highly-motivated team, this is the right place for you!
We help restaurants through our platform that aggregates and uses delivery data to improve restaurant management on Delivery Platforms.

We provide competitors data that restaurants don't have, machine learning backed recommendations for restaurants to improve their delivery offering (pricing, promos, menu composition..) and AI-powered features, like delivery menu pictures / dish description creation.

With Pleez, restaurants have their delivery channels on auto-pilot. Now, they just need to focus on cooking.
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