What this job can offer you: The opportunity to manage the entire sales cycle, from identifying new expansion opportunities to executing upsell and cross-sell strategies. Present Remote's suite of services to existing customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position is an opportunity to own and nurture customer relationships, stay in frequent contact, and build strategic partnerships.As a key player, you'll not only understand but also design solutions tailored to the unique communication needs of small and mid-sized businesses. Take charge of customer retention initiatives, participating in strategic events to deepen relationships. Collaborate seamlessly with cross-functional teams, ensuring the success of our customers in every aspect. This role offers a multifaceted experience, allowing you to make a lasting impact on customer satisfaction and business growth.What you bring:Demonstrated ability in growing existing accounts, driving net new expansion bookings within customer accounts as well as upselling/cross-selling opportunities within accountsSuccess in building key customer relationships across different levels of personas, including key decision makers and champions to be able to drive successful client outcomes, grow accounts, and drive revenue outcomesExperience maintaining consistent communication with key customer contacts and advocates on their needs as well as eliciting feedback on our products and services on how we can improve and support them furtherAbility to create and execute sales play to constantly grow revenue per accountAble to create, execute, and adapt proactive client strategies to achieve goalsConfidently develop pipelines, forecast outcomes, and provide accurate reporting dataStrong knowledge of sales processesAbility to learn complex solutions and eager to constantly develop new skills and competenciesUnderstanding of Remote's services and its position in the industry2+ years of Account Management experience preferable, or related SaaS sales experienceExcellent verbal and written communication skillsHighly self-motivated with ambitions to be in a closing roleSelf-directed and able to work independently and as an active member of the teamResilience and perseverance with a positive attitudeAble to perform under pressureStrong business acumenHigh level of integrity and work ethicEfficient in multitasking, prioritization, and time managementCustomer-obsessed and clear desire to be in a customer-facing roleKey ResponsibilitiesMeet and exceed sales quota based on role level and manage the entire sales cycleIdentify new expansion, upsell, and cross-sell business opportunities and push through the sales motion and cyclePresentation to existing customers on Remote's suite of services and create opportunities for existing customers to upsell solutionsOwn the customer relationship and complete the cycle from sale to business completionRemain in frequent contact with the customers and build strategic and partnership-based customer relationshipsUnderstand the communication needs of small and mid-sized business customers, and design solutions to meet those unique business needsGenerates customer retention initiatives and participates in key strategic events to nurture customer relationshipsWork with other cross-functional teams to ensure customer successPracticalsYou'll report to:Manager, Enterprise Sales - UK&ITeam:EMEA Account ManagersLocation: EMEAStart date: As soon as possibleRemote Compensation PhilosophyRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.The base salary range for this full-time position is between $45,000USD to $101,250USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.Application processInterview with recruiterInterview with future managerInterview with team membersPrior employment verification check(s) #LI-DNI
