IT, 1st-Level-Support, IT-Administration, Microsoft 365, Service Level Agreements, Betriebssysteme SMARTER HEALTH COMMUNICATION For our location in Duisburg we are looking for the next possible date: IT Administrator (m/f/d) full-time Your tasks: Supervision of the 1st level support / service desk Telephone and ticket-based acceptance and processing of service requests and fault reports Coordinating and ensuring ticket processing Monitoring compliance with SLAs Triggering and monitoring escalations Support for the Duisburg, Cologne, Düsseldorf, Frankfurt and Wiesbaden locations What you bring to the table: Completed training in IT or several years of professional experience in the field of IT first-level support desirable However, career changers with a high affinity for IT are also welcome Knowledge of the common Microsoft operating systems and Microsoft 365 Ability to work in a team and strong communication skills Customer and service-oriented thinking Enjoy solving IT problems Independent work A valid driver's license Who we are: Our healthcare specialists use modern telecommunications media to provide information, advice and support in all matters relating to medicine, pharmacy and healthcare.Our strong innovative strength, absolute customer focus and highly qualified employees form the basis of our company's success.Together with our Medperion sister companies - Careforce, MCG Medical Consulting Group, Brandpepper and A&O Gesundheit - we are one of the market leaders in the field of healthcare information services.What we offer you: We are healthcare enthusiasts with an eye for the big picture and at the same time technical experts who can delve deep into the challenges of our customers.Success does not come by itself, but through passionate action.With us, you will be given the freedom you need to contribute to our success Others talk about mobile working, we make it happen.You can work in our new office building in the center of Duisburg or at home Having fun at work is non-negotiable for us and we enjoy working in a team.This requires us to treat each other with respect and appreciation.A positive error culture is just as important to us Free drinks and fruit as well as subsidized job tickets, parking facilities and company pension schemes are a matter of course for us How to apply for a job at Sanvartis - your options here: Are you interested in the job and do you fit the profile?We look forward to receiving your application.You can apply to us in several ways: Via our job portal or by email to ****** can also visit us at www.sanvartis.de Sanvartis GmbH Mercatorstraße 1b 47051 Duisburg sanvartis.de/career
