Aplication Management, Associate

col-wideJob Description:Integrated into the Time and Attendance department and under the supervision of a Time and Attendance Cluster Lead, the overall responsibility of this Consultant is to support our outsourced clients as follows:- Manage reported incidents and perform functional analysis and guidance / coaching on the technical way to implement it.- Generate easy-to-maintain error free implementations and customizing.- Provide documentation (both technical and functional) on issues handled.- Manage personal daily priorities and assigned tickets and ensure that his deadlines are met regularly report on status and progress to the Application Maintenance Outsourcing Team Manager.- Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues.- Understand the general flows in HR and Time management in general.**What we ask for**:- Bachelor or Master degree with a Business or Technical emphasis, or equivalent.- Intellectual curiosity and motivation to learn new technologies.- Have experience with working in a project team.- Strong interest in delivering high quality support in the field of Human Resource.- Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.- Service-oriented with a strong client focus and sense of accountability.- Be committed to the customer, the team and the project.- Strong analytical and problem solving skills.- Solid verbal and written communication skills in English. Any other language will be welcome.- Discretion and ability to respect the confidentiality of information.**What we offer**:- International business environment and opportunity to use foreign languages.- Work in a culture where you can achieve excellence in your career and develop to your strengths Young and dynamic office environment.- Flexible benefits package, including life insurance, health insurance, etc.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.**DISCLAIMER**:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..