.OverviewWELCOME TO SITAis the leading specialist in air transport communications and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe.Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAM :The Associate Product Owner (APO) is responsible for maximizing the business value of SITATEX products (SITATEX IP and SITATEX Online).The APO has a strong technical and operational understanding of Messaging products and, as this is primarily an internal facing role, they work closely with their Product Managers to gain a clear understanding of the business problems customers need the product to solve, as well as the vision and strategic direction of the overall portfolio.In addition to this, the Associate Product Owner works directly with selected partner customers to gain feedback on existing (i.e. delivered), in-flight and proposed product features. The APO uses this input plus their own experience to define what capabilities (i.e. value) the product should deliver and the relative priority of delivering these capabilities.In order to deliver this value, the APO works hand-in-glove with their Scrum Team (or Scrum Teams in some cases) on a daily basis to scrub the Product Backlog, create Features and User Stories, define Acceptance Criteria, set priorities, attend team stand-ups, accept the Done stories from the team, demo the work done by the team to the wider community and generally be available to the team on a daily basis to answer their questions on the nature of the features being developed.Furthermore, the APO will usually drive the Design Partner process whereby a small number of selected SITA customers are provided with incremental software updates throughout the development process of a new release.All requests for work to be performed by the Scrum Team are channeled through and prioritized by the APO.Key ResponsibilitiesCoordinate response to defects discovered during service outages.Manage RCA action item tasks to reduce product service outages.Manage SITATEX Product roadmap.Fundamentally understands our customers business and the outcomes they want us to deliver. Works with the Product Manager to shape the Portfolio Vision
