Business Analyst C4C Service Management (d/f/m) page is loadedBusiness Analyst C4C Service Management (d/f/m)Applyremote typeHybridlocationsLisbonMannheimHamburg , GermanyDiegemSant Joan Despitime typeFull timeposted onPosted 30+ Days Agojob requisition idEssity238276Business Analyst C4C Service Management (d/f/m)Essity is a leading global hygiene and healthcare company. We are committed to improving the quality of life through high-quality hygiene and healthcare solutions. We sell our products and solutions in around 150 countries under many strong brands, including the global market leaders TENA andTork, as well as well-known brands such as Jobst,Leukoplast, Libero,Libresse, Lotus,Nosotras, Saba, Tempo,VindaandZewa.For our department Global Digital & Business Services we are looking for aBusiness Analyst C4C Service Managementto support our team as soon as possible.Your RoleResponsible for driving and maintaining optimum system set-up to support effective service delivery within Customer Services and adjacent operationsArranges training and conducts end user training, development of solution support resourcesEngage with Business Process Owners & Experts to align on delivery and development priorities and expectations as well as close cooperation with IT Teams and Business Stakeholders to secure seamless delivery of IT ServicesIdentify continuous improvement opportunities and support delivery implementationActively contribute t o projectphases and support delivery,t o ensure adoption of global templateContinuously reviews and edits requirements, specifications and recommendations related to a proposed solution and proactively identifies strengths and weakness and suggests areas of improvement along with possible solutionsYou Identify Yourself WithMinimum 5 years IT experience in Lead to Cash, incl. Service Management areaExpert knowledge of SAP C4C Service Cloud, S4 and integrations (CPI) requiredAdvanced knowledge of BW, MDG preferredAdvanced knowledge of Excel incl., Power BI preferredExperience in business process optimization and solution realizationExperience in working cross-functional in relation to projects, teams and stakeholder sOur Benefits for YouCompensation & BenefitsCompetitive salary, Corporate Benefits & other employee benefitsLearning & DevelopmentComprehensive training and development opportunities, technical and individual training opportunities through e.g. digital learning platformTeam& CollaborationOur culture is characterized by cohesion and commitment, we value open feedback and meet at eye level, intensive and comprehensive familiarization with the world of Essity, communities and networks in an inclusive working environment, even beyond one's own location and countryInternationalityScope for responsibility and creative freedom, challenging, exciting and varied tasks in one of the leading health and hygiene companies with renowned brands such as TENA, Tork, Jobst, Leukoplast, Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and ZewaPurposeWith our products, we overcome boundaries every day for greater well-being and improve the quality of life for a large number of people worldwide through high-quality hygiene and health solutions with the greatest possible resource efficiency. As a company, we are working together with the "Business Ambition for 1.5 Degrees" initiative, we aim to become climate-neutral by 2050.This Is UsAt Essity ourBeliefs &Behaviours(Care,Collaboration,CourageandCommitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose ofBreakingBarriers toWell-beingdiversity, equity & inclusionisestablishedin our core.We are committed against discriminationon the basis ofcolor, ethnicity, migration history, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, caregiving responsibilities, disability, chronic illness, gender identity, gender expression, genetic information and other. We explicitly welcome applications from people who are structurally, institutionally,intersectionallydiscriminated.Let'sConnect!Gabriele Höhnfrom the Talent Acquisition Team is happy to answer any questions related to the open role.#Essity-DETogether, we are improving lives, every day.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.Application End Date:Similar Jobs (3)IT Business Analyst O2C – SAP S4/HANA (d/f/m)remote typeHybridlocations3 Locationstime typeFull timeposted onPosted 30+ Days AgoIT Business Analyst - SAP Finance and Controllingremote typeHybridlocations2 Locationstime typeFull timeposted onPosted 30+ Days AgoIT Business Analyst Sales and Distribution (d/f/m)remote typeHybridlocations4 Locationstime typeFull timeposted onPosted 30+ Days AgoEssity-a globally leading hygiene and health company, breaking barriers to well-being.Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849.Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakersinnovate for goodand contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees toexcel togetherand reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative,and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life.Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. Essity has about 36,000 employees.Net sales in 2023 amounted to approximately SEK 147bn (EUR 13bn).The company's headquarters is locatedin Stockholm, Sweden, and Essityislisted on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!#J-18808-Ljbffr
