Basic Qualifications
• High school or equivalent diploma or equivalent professional or military experience
• Computer literate – (Microsoft Excel, Outlook, and Word)
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
Business Area: Operations – Procurement
We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It's a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators – and there's plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach.
The Site Procurement Operations Center (SPOC), reporting into the Procurement Function, ensures that Amazon gets value for money for non-inventory goods to provide the Fulfillment Centers with the necessary shipping supplies they need to operate smoothly. The team has two divisions: North America (NA) and Europe (EU). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. The number of FCs within a group will depend on FC size and other relevant parameters. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis, Blanket Purchase Order management, Key Performance Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support, and escalation management. SPOC currently provides these services for ~1200 sites across 14 countries.
*Travel Requirements: Occasional Travel may be required to visit individual FCs within the cluster/other regions (10% of the total time) (EU).
Key job responsibilities
Main Responsibilities
In partnership with SPOC Leadership, provide support for various types of fulfillment centers, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, procurement transaction and expediting support.
Partnership with Suppliers and Stakeholders
• Work in partnership both internally and with suppliers to develop innovative solutions to provide indirect supply chain support to the Operations network.
• Liaise with suppliers to secure prompt deliveries for the full range of shipping supplies items and ensure delivery schedules meet the needs of on-site teams
• Develop relationships with primary internal customers (on-site management teams), external suppliers and other Amazon Teams (Operations, Non-Inventory Teams, and Corporate) to understand on-site conditions and overall business needs on daily basis.
Daily Process Tasks
• Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, and other services as required by the business. Execute purchase order creation and management based on the planned forecast and internal requests.
• Partner with Accounts Payable, Suppliers, and various internal teams to ensure timely resolution of vendor payment issues and Invoices on Hold (IOH) requests.
• Work in full compliance with the company Spending and Transaction Policy.
• Deliver Procurement metrics in line with set targets. This includes achieving cost savings, no FC stock-out issues and achieving individual project objectives. Create root cause analysis, reporting, and business narratives to communicate effectively with customers, stakeholders, and management.
• Triage, root cause, and resolve to customer and stakeholder escalations surrounding delivery schedules, trailer offloading, quality and logistical issues, and service concerns.
Other Responsibilities
• Develop deep knowledge of non-inventory items and align with like buildings to ensure best practices are being shared and implemented.
• Support change initiatives and continuous improvement projects aimed at improving the efficiency of non-inventory processes.
• Provide coverage, support, and training to other team members as required.
• Triage, root cause, and resolve to customer and stakeholder escalations surrounding delivery schedules, trailer offloading, quality and logistical issues, and service concerns.
• Availability to work during peak weekends (EU)
We are open to hiring candidates to work out of one of the following locations:
Alcalá De Henares, M, ESP | Illescas, TO, ESP | Murcia, MU, ESP
PREFERRED QUALIFICATIONSPreferred Qualifications
• Completed Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, IT, or related field
• Strong experience in the following Procurement domains: Materials Management, Logistics, Supply Chain Operations, and/or Shipping Supplies
• Experience in supplier/ vendor relationship management
• Understanding of ERP and/or MRP systems (such as Oracle, SAP, Coupa, etc)
· 1+ year of inventory planning/forecasting experience
• Experience as a Non-Inventory Receiver or Stores Coordinator
• Any additional sourcing and/or purchasing competencies would be advantageous
• Analytical, data driven approach to KPI reporting with attention to detail
• Excellent communication skills (both written and verbal) at all levels
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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