Cad/Plm Senior Specialist

We are currently looking for an CAD/PLM Senior Specialistfor one of our main clients in Madrid.
Conditions Base: Madrid.
Salary according to experience level.
Permanent position.
Requirements University degree in a related field (IT, Engineering).
5 years of related work experience with at least two of the following applications: Teamcenter, NX, AutoCAD.
Customer focus and strong communication skills.
Troubleshooting ability and service orientation.
Fluency in English and Spanish.
EU Passport/Right to work and live in Spain.
Tasks Provide technical and process related support to internal customers in respect of all Engineering IT applications with focus on PLM/CAD and the integrations with CAM/CAE.
Perform 1st and 2nd level support and coordinate 3rd level support activities.
Gather and document business requirements to provide solutions.
Contribute to the development and implementation of new IT solutions and systems.
Collaborate on the creation and execution of test plans.
Provide training for key-users.
Lead working groups for small sized projects and provide operative status reports.
Control and enhance the existing security/access management framework.
Execute client test installations and posterior software patches/upgrades.
Monitor license usage informing about potential shortages.

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