Cad / Plm Specialist - Madrid

Position SummaryThe CAD/PLM specialist is responsible to provide technical and process related support to internal customers in respect of all Engineering IT applications with focus on PLM/CAD and the integrations with CAM/CAE.Main Responsabilities* Provide first and second level support and coordinate third level support activities with internal partners and software vendors.* Gather business requirements, document those and provide solution proposals.* Research for available solutions in response to business requirements and evaluate new software.* Implement agreed solutions (configuration, customization development) in the context of changes and projects and according to the established processes and tools.* Create test plans, execute tests.* Document solutions, perform key user training.* Lead working groups/little project teams.* Manage plans and status reports for operative projects (like software upgrades)* Maintain and extend the existing security / access management framework, manage users and their access rights.* Perform (client) test installations and prepare installation packages for new software and patches/upgrades.* Monitor license usage and timely inform about potential shortages.* Represent Jet Aviation as one company internally and externally within industry groups, regulatory bodies and the General Dynamics network.Minimum Requirements* Bachelor's degree in a related field (IT, Engineering) from an accredited university.* Work experience with ideally at least two of the following applications: Teamcenter, NX, AutoCAD or willingness and interest to learn the missing ones.* Excellent problem-solving skills and service orientation.* Very strong communication skills and experience communicating to diverse internal and external stakeholders.* Strong customer focus.Desired Characteristics* Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency).