Looking for a challenge in one of the world's largest airfreight logistics organisations?
At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.
As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.
As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do
Cargo Account Manager Spain The successful candidate will be responsible for aseriesof activities designed to lead and development the relationship between customers and IAG Cargo. Managing a portfolio of accounts in Spain for IAG Cargo, setting the commercial strategy and ensuring full delivery across the region by using Sales Force as tool for the portfolio management.
What you'll do: The key purpose of the role is to manage your portfolio, contribute to achieve the commercial objectives by identifying opportunities, highlighting risk and develop and maintain the strategic relationships between your portfolio and IAG Cargo. Lead and negotiate proposals for key flows of business with Revenue Management. Effectively manage customer opportunity pipeline, driving profitable business. Identify opportunities to leverage business, utilising access to high demand routes for support on weaker routes. Effectively create, manage, track and report the progress of account development plans, ensuring that these plans continue to be reviewed and developed in changes to market, capacity or IAG Cargo strategy changes. Ability to identify the need to raise the profile of the customer or its issues and take appropriate action to coordinate internal and external teams. Retain and then increase market share in the face of unstable and volatile economies, by responding to customer needs, as well as the competition, in order to preserve and further develop the business. Utilise all available management information to fully exploit business opportunities. Responsible for production of short, medium- and long-term sales initiatives. Ensure compliance with all internal and external company audit requirements (develop a good understanding of Optima Cops, including the filling of rates properly...) Proven analytical skills excel and Microsoft. What you'll bring to IAG Cargo: Disciplined in time management. Ability to work under pressure without direct management. Innovative, creative, and strategic thinking. Take measured risks to maximize revenue to IAGC. Highly developed social, interpersonal and communication skills. Strong business evaluation skills. Highly developed selling skills, particularly effective negotiation. Strong organisation and time management skills Excellent influencing skills at all levels within customer and IAG Cargo. Excellent team working and team developing ability. Strong analytical and reporting skills using Microsoft Office and excellent knowledge and expertise of Excel is required. Your experience: Essential Experience Experience of managing accounts and relationship. Evidence of identification of areas of improvement and provision of creative solutions to benefit the customer. Proven ability to deliver objectives on time and to budget using planning tools. Ability to communicate and influence effectively across functions, cultures and hierarchies. Commercial and competitive awareness Experience of working with 3rd party suppliers Meeting deadlines and working under pressure Desirable Experience To understand the dynamics of the airfreight industry in terms of capacity, price, demand and competition. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation.
Colleagues working for IAG Cargo:
Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda.
All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves.
To apply for the position of Cargo Account Manager Spain, please use the 'apply now' function.
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