Key Roles and Responsibilities : Interfaces with all project stakeholders to take projects from original concept through to final implementation Contributes to the pre-sales process by providing proposals Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance Knowledge, Skills and Attributes : Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion Ability to establish strong relationships with internal stakeholders and external clients Excellent client-centricity skills and ability to work at client sites Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately Excellent written and verbal communication skills Excellent team-building skills and ability to work in high-pressure environments Ability to manage urgent asks simultaneously Good business acumen and commercial skills Collaborative, passionate, strong initiative, self-driven with a commitment to succeed Decisive with good attention to detail ability Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors Focuses on providing standard professional advice and creating initial analysis for review Academic Qualifications and Certifications : Project Management degree or equivalent with a moderate level of related experience Relevant project management certifications preferably PMP ITIL certification is preferable Required Experience : Moderate level project management experience preferably in a multinational professional services environment Moderate level client engagement experience Demonstrated understanding of the project life cycle Demonstrated competency in project change management Moderate level experience managing expectations when balancing alternatives against business and financial constraints Skills Summary Business Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical Documents What will make you a good fit for the role? Workplace type : Hybrid Working Hybrid Working Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category #J-18808-Ljbffr
