Key Roles and Responsibilities:Leads and directs concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objectiveEngages with stakeholders to deliver projects from original concept through final implementationEnsures client satisfaction and manage escalations, acting as a single point of contact to the clientEnsures that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfactionManages the delivery of the project/programme, including rigorous scope control and change managementEnsures client satisfaction and manage escalations, acting as a single point of contact to the clientDocumentation and management of risks and issuesEnsures clear and concise communications to all stakeholdersProvides pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender processIdentifies opportunities and influences the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offeringsCoordinates activities of the project teams through task delegation, resource assignment and programme managementKnowledge, Skills and Attributes:Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completionAbility to establish strong relationships with internal stakeholders and external clientsExcellent client-centricity skills and ability to work at client sitesAbility to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequatelyExcellent written and verbal communication skillsExcellent team-building skills and ability to work in high-pressure environmentsAbility to manage urgent and complex tasks simultaneouslyGood business acumen and commercial skillsPassionate, strong initiative, self-driven with a commitment to succeedGood influencing ability whilst taking a collaborative approachDecisive with good attention to detail abilityAbility to promote project services to both internal stakeholders and external clientsCompetent in project change managementFamiliarity with the industry, domain, or technology related to the client's projectStrong problem-solving and analytical skills to identify and address issues that may arise during project implementationAcademic Qualifications and Certifications:Project Management degree or equivalent with a relevant related experienceRelevant project management certifications preferably PMPITIL certification is preferableRequired Experience:Seasoned project management experience preferably in a multinational professional services environmentSeasoned client engagement experienceDemonstrated understanding of the project life cycleDemonstrated competency in project change managementSeasoned experience managing expectations when balancing alternatives against business and financial constraintsSkills SummaryBusiness Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical DocumentsWhat will make you a good fit for the role?Workplace type: On-site WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
