Customer Consultant Specialized In Travel And Luxury Tourism (French Speaking) Solo Quedan 15H

.Customer Consultant specialized in Travel and Luxury | Job CoconutGet similar jobs by email Register ?Recruiter Name Blu Selection Job Title Customer Consultant specialized in Travel and Luxury Tourism (French speaking) Job Type Permanent Contract, Full-Time Position Our Reference TRAVELAGENCYFR Industry Customer Service/CRM Languages French Salary 21500€ + comission Location Barcelona Date Posted 11 months ago Expiry Date 2026-01-13Job DescriptionYour Future Company:This exclusive French travel agency became one of the sector leaders in offering 5-star quality service for luxury travellers. With their portfolio of delicately curated 5000 high-end hotels, every season they are making millions of loyal members' dreams come true. Now, they are excited to welcome new hospitality enthusiasts to their team in Barcelona.Your responsibilities and impact as a Customer Consultant will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customersBooking management (altering, cancelling or creating new reservations)Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back-office (ticket issuing, modification and cancellation of reservations)Identifying issues and provide solutionsEnsuring high level of customer satisfactionRecording data in the CRM systemProviding ad-hoc supportBeing a team player and participate in the success of the team and projectSkills, experiences and interests you need to succeed in this role:A native level of French and a good level of EnglishA high level of written communication in FrenchEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a highly qualitative customer experience can createBeing an attentive listener, comfortable and skilful at communicating with peopleBeing energetic, innovative, and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in BarcelonaHaving a valid a work permit + NIE & Social Security Number for Spain.What's in it for you?- Type of Contract: a permanent contract with 3 months trial periodWorking Hours: rotation shift, morning, afternoon, discontinue and weekendTraining: Have a kick-start your career with the intensive training that the company offers to their new employees.Salary Conditions: base 21.000€ gross yearly plus bonus on result up to 2.600€ gross yearlyExtra Perks:preferential tariff for Private health insurance for you and family memberslocation: city center of BarcelonaTeam spiritCareer Growth Opportunities: Various career development chances in different paths.Hi, I'm Lola from Blu Selection. I'll take care of your recruitment process for this position. Feel free to call me at +34 932 719 470 or reach me via LinkedIn