.Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over7,000 employees across 20 countries.Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who we are and what we do here: www.Playtech.Com &www.Playtechpeople.ComHere at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.Ready to level up your career?Playtech Managed Services, a company in Playtech Group, is looking for high-level Dutch-speaking Customer Service Associates to work for one of our biggest clients – the one and only land-based licensed gaming provider Holland Casino.Job Description Your influential mission. You will...Help to deliver exceptional gaming experiences to Holland Casino clients by providing outstanding customer support.Handle queries of existing customers via chat, e-mail, and/or phone calls (e.G. log-in issues, payments, withdraws, bonuses, responsible gambling, and general terms and conditions).Use a professional and friendly approach in assisting with queries.Be empowered to resolve any customer issue.Follow our company's procedures and keep up with the standards.Meet predetermined personal and team targets.Qualifications Components for success. You...Have high-level verbal and written Dutch skills.Demonstrate advanced computer literacy.Possess excellent communication and multi-tasking abilities.Embrace teamwork, knowledge-sharing, and a supportive team environment.Present a strong commitment to achieving the team's goals and targets.Have the flexibility to work shifts to accommodate both your personal and professional commitments.Having experience in customer support or client-facing roles.Thrive in a culture that values...Team collaboration and knowledge sharing – we offer an extensive training program, which prepares our newcomers for their line of work.Diversity and variety, where no two days are alike. You will collaborate with a highly diverse team spanning over 20 countries: UK, Spain, Italy, Germany, Brazil, Canada, South Africa, and more.Active lifestyle, fun and wellbeing. We have various team and company events for different tastes and interests.Comfortable working environment – enjoy the opportunity to work in our modern offices that have the best view in town.Attractive package of benefits (including relocation support) and additional bonus for high-performers
