Do you have a passion for all things sustainable and want to be part of the solution? Are you interested in electric mobility and want to be part of an innovative scale-up that is dedicated to eliminating fossil fuels?
Perfect, then this might be THE opportunity for you! Join a team of international and dedicated forward-thinkers and have a true impact on how society accesses electricity for electric vehicles!
Your responsibilities and impact as a Customer Service Specialist for Sustainable Transportation will be: Providing high-quality assistance to customers via chats, email and phoneBecoming an expert in usingERP systemsManaging after-sales inquiries with customers (maintenance, repair)Coordinating cases between Engineering, Operation, and Sales departmentsProviding feedback for constant optimization of operations and work place (Your opinion matters!)Attracting new clients and forward data to the Sales teamTesting new soft- and hardware before market launchProviding training for new employeesSkills, qualifications and interests you need to succeed in this role: A native level of German andproficiency in English (C1)An affinity for the tech industry and technological innovationsInterest in the topic of sustainabilityBeing able to familiarize yourself with new topics quicklyBeing enthusiastic about working as part of a teamAlready holding NIEand SSN for Spain and being able top relocate ASAPA solution-drive, flexible mindsetA start-up attitude towards work where your contribution mattersA focus on providing high-quality service for your customersPrevious experience in Customer Service would be a plusWhat's in it for you? Employment on a long-term perspective40h/week inrotating shifts from Monday - Friday (8 AM - 8 PM)Private health insurance after 6 monthsVery attractive compensation and bonus schemeA relocation package that is designed to help you outOffice-basedwork in a cozy officeUnlimited coffee and other beveragesLanguage classesFitness courses (offered online for the moment)Varied breakfast and lunch options in a brand-new canteenAn amazing team with over 20 different cultural backgroundsInformal atmosphere (Suits are for Halloween!)Your Future Company:
Reducing the world's dependence on fossil fuels and providing solutions for renewable energy are the core values of this dynamic and fast-paced growing company. They offer innovative charging and energy management solutions for plug-in electric and hybrid vehicles currently in more than 60 countries. For their headquarters in Barcelona, they are looking for new team members to join their journey to change the world.
What should you expect from living in Barcelona?The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunitiesIs this project not the best fit for you?Feel free to check our other opportunitiesfor German speakers in Spainor send us your CV to be considered for other projects or future opportunities.
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