Customer Service Representative For Parking Software (German + Spanish Speaker)

Are you passionate about revolutionizing the parking experience? We're on a mission to streamline parking solutions, and we need a multilingual customer service representative in Barcelona to help us achieve our goals. Join our international team and make a difference today!
TasksCollaborate with the Customer Success & Operations Team Leader in BarcelonaProvide exceptional customer and partner support via phone and emailFoster positive partner relations to drive company growthAssist the account management team in gathering crucial insightsUndertake additional projects aligned with your skills and interestsRequirementsFluency in German and Spanish (C1+ level), with proficiency in English (B1/B2 level)Prior experience in customer service is desirableStrong computer literacyExcellent phone communication and active listening skillsCustomer-centric approach with adaptability to diverse personalitiesAnalytical mindsetBenefitsFull-time position: 39 hours per week, Monday to FridayPermanent contract with a competitive salary of 22,000€ per yearGenerous leave entitlement: 32 days of vacation plus Catalan public holidaysHybrid work model: 3 days in the office and 2 days remoteConveniently located modern office in the Poblenou area of BarcelonaJoin our client, a leading provider of innovative parking solutions, connecting drivers with convenient parking options through their cutting-edge platform. With 2000 car parks in 275 cities already onboard, you'll play a crucial role in enhancing customer and partner satisfaction. Apply now and be part of our exciting journey!
Join our client, a leading provider of innovative parking solutions, connecting drivers with convenient parking options through their cutting-edge platform. With 2000 car parks in 275 cities already onboard, you'll play a crucial role in enhancing customer and partner satisfaction. Apply now and be part of our exciting journey!

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