Customer Service Representative For Parking Software (German + Spanish Speaker)

Are you passionate about revolutionizing the parking experience? We're on a mission to streamline parking solutions, and we need a multilingual customer service representative in Barcelona to help us achieve our goals. Join our international team and make a difference today! Tasks Collaborate with the Customer Success & Operations Team Leader in Barcelona Provide exceptional customer and partner support via phone and email Foster positive partner relations to drive company growth Assist the account management team in gathering crucial insights Undertake additional projects aligned with your skills and interests Requirements Fluency in German and Spanish (C1+ level), with proficiency in English (B1/B2 level) Prior experience in customer service is desirable Strong computer literacy Excellent phone communication and active listening skills Customer-centric approach with adaptability to diverse personalities Analytical mindset Benefits Full-time position: 39 hours per week, Monday to Friday Permanent contract with a competitive salary of 22,000€ per year Generous leave entitlement: 32 days of vacation plus Catalan public holidays Hybrid work model: 3 days in the office and 2 days remote Conveniently located modern office in the Poblenou area of Barcelona Join our client, a leading provider of innovative parking solutions, connecting drivers with convenient parking options through their cutting-edge platform. With 2000 car parks in 275 cities already onboard, you'll play a crucial role in enhancing customer and partner satisfaction. Apply now and be part of our exciting journey! Join our client, a leading provider of innovative parking solutions, connecting drivers with convenient parking options through their cutting-edge platform. With 2000 car parks in 275 cities already onboard, you'll play a crucial role in enhancing customer and partner satisfaction. Apply now and be part of our exciting journey! #J-18808-Ljbffr