Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.We have a vision: To give everyone easy access to anything in their cities.And this is where your ride starts…YOUR MISSIONJoin us and become a key member of Glovo's Global operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.The couriers are the key player in Glovo's marketplace. We are looking for an Analyst (Courier Growth) who will find the balance between creativity and data-driven objectivity in such a way that they carry out projects that seem impossible until they come true.You will be in charge of providing data into the courier planning and forecasting initiatives of the Courier Operations Growth team. Through analytics you will be globally sizing how many couriers per vehicle do we need (ideal vehicle mix) in each city of Glovo and how many new couriers do we need to onboard per month, always maximizing the accuracy of the forecast while aligning with key business stakeholders. The KPIs that you'll be shaping are one of the most important ones for Operations, since you'll provide an understanding of the supply situation for each Glovo city later triggering investment/onboarding decisions.THE JOURNEY Provide analytical support to the team of more than 20 countries, regional and local teams throughout deeper understanding of Glovo's operations modelCreation and optimization of the ideal vehicle mix (which share of couriers per vehicle do we need) methodology which will force you to understand the 360º of Glovo's operationsOptimize the current mid/long term forecasting method of new couriers accounting external factors and potential cappings Own dashboards and build new tools to improve the visibility of metrics in the departmentDevelop analytical frameworks and models for the area and be able to instruct and communicate for all the departmentUnderstand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B testsContribute towards the continuous improvement of the courier acquisition through out-of-the-box thinkingUnderstand local and regional needs, and put yourself in the skin of the courier - understand who they are WHAT YOU WILL BRING TO THE RIDE Bachelor in Engineering, Maths or any technological domainPassionate about analytics: you enjoy deep diving into problems to find the root causeProblem-solving skills: no problem is too small or too bigExcel / Google Sheets proficiencyProficient in SQL and Python JavaScripts is a plusKnowledge of visualization tools like Tableau, Looker, Data Studio & QlikviewExceptional verbal and written communication skills (English is a must)Proactive, organized, and obsessed with details Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven talent deserves: An enticing equity plan *if applicable Top-notch private health insurance to keep you at your peak. Monthly Glovo meal benefits so you can test new features in our beta app (and to satisfy your cravings!) Discounts on transportation, food, and even kindergarten expenses or office-based nursery. Discounted gym memberships to keep you energized.? The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year. . Enhanced parental leave (*if applicable) Online therapy and wellbeing benefits We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. At Glovo, we truly value diversity for the positive impact it brings to our teams, products, and culture. We're dedicated to providing equal opportunities for talent from all backgrounds. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).Delve into our culture by taking a peek at our and check out our and !
