Job OverviewMaximize sales growth in a specified geographical territory, consistent with Company strategy and objectives, by using information technology to effectively engage with target audiences.Essential Functions• Engage with customers and target audience using available electronic media such as using telephones and holding internet based "on-line" meetings.• Contribute to the development of tailored communication materials (e.g. digital promotional materials) related to the customer's product or services.• Maximize sales by effectively targeting resources.• Follow-up on appointments arranged by administrative support staff and feedback any relevant information to colleagues.• Conduct sales calls or interviews using the relevant e-detail and or CRM system.• Develop a self analytical approach in order to identify learning areas from each call.• Utilize relevant "web-call" centers to call on and/or train healthcare professionals.• Maintain records in the required reporting systems (e.g. CRM); report daily calls and produce reports in an accurate and timely manner.• Keep Line Manager informed about changes in competitor activities and other market changes.• Maintain up to date sales/technical knowledge of any relevant specialty and disease area(s), as required.• Deliver activity targets and campaign objectives in relations to e-detail project (s).• Follow the organization's and customer's standard operating procedures and strategies.• Maintain good standard of product, commercial and system knowledge.• Ensure delivery of calls in line with customer model and, if appropriate, any related call centre model.• Handle inbound/outbound calls to healthcare professionals and generate appointments when required.• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of PracticeQualifications• Bachelor's Degree Life Science or related field Req• 1 year's Pharmaceutical sales experience Req Or• Equivalent combination of education, training and experience. Req• Strong IT skills required and attention to details.• Ability to organize and prioritize own work.• Effective verbal and written communication skills.• Ability to conduct telephone and internet-based presentations to customers.• Knowledge of Pharma Market and related procedures.• Maintain focus and commitment on assigned targets.• Ability to analyze and interpret data from a variety of sources and systems.• An attitude which is positive, energetic, flexible and supportive in a challenging environment.#LI-CES #LI-DNPIQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
