Key Roles and Responsibilities:Gain support from other business areas and stakeholders to execute strategic plans that align to overall consulting services strategic goals and ensure the implementation thereof.Oversee day to day activities of a team of individuals in the functional area.Provide direction to his/her consulting teams in complex engagements by generating demand through acting as a subject matter expert.Set annual growth targets and manage the internal organisational impacts on the team in terms of resourcing, financing and up skilling.Develops the required process, policies and tools relating to financial, people, marketing and delivery management and ensure they are in place and managed operationally.Leverage their relationship skills and knowledge of the client environment to assist and influence the client.Take full ownership for managing efficiency levels, streamlining and continuously improving procedures to deliver customer excellence.Oversee the delivery of client requirements against agreed contracts for relevant consulting areas.Successfully manage the unit, profit and loss and lead a team of senior managers.Collaborate with senior leaders to develop strategy and manage implementation to achieve revenue and expense targets.Prepares and presents consulting services reports to senior leadership.Ensure that the business unit meet its profitability targets, maximising revenue per billable resource within agreed cost constraints and without compromising the integrity and standards of the company.Set, track and manage the operational budgetParticipate with senior managers to formulate and implement the Consulting Services strategy and organisational capability that provides vision and forward direction for NTT.Set the standard for client satisfaction and develop client service policies, procedures and standards that will drive optimisation and client satisfaction.Use understanding of business objectives, market trends and client requirements to develop a consulting service practice and that is aligned to the business strategy and goals and builds a seamless service operation.Knowledge, Skills and Attributes:Deep knowledge and understanding of IT industry environment and business needsRobust understanding of the vast range of IT operations and NTT service offeringsDemonstrate strong levels of client engagementService orientated individuals who are able to manage client value whilst maintaining profitable business resultsDemonstrate an in-depth understanding of the product's functionality and capability and how it is applied to solve client's problemsMotivational and inspirational leaders with superior decision-making skills and the assertivenessExcellent collaboration skills and able to interact professionally at all levels internally and externallySolid strategic thinking capability and good analytical skillsAdvanced analytical problem-solving skillsStrong conceptual thinking abilityAbility to manage urgent and complex tasks simultaneouslyA strong market orientation with experience working with clients and business teams to create client-orientated solutions and servicesAcademic Qualifications and Certifications:Degree in Technology and/or Business ManagementRelevant certificationRequired Experience:Significant level of relevant experience in similar role within a related environmentSignificant previous experience operationally managing a teamSignificant demonstrated leadership experienceSignificant experience dealing with clients and managing service levelsSignificant stakeholder engagement experience at all levels in the organisationSignificant project management experienceSkills SummaryBusiness Development, Enterprise Technologies, Leadership, Management Consulting, Market Analysis, Project ManagementWhat will make you a good fit for the role?Workplace type: Remote WorkingEqual Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
