About RateGain: RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over 30 Million bookings.
RateGain is trusted by 25 out of the top 30 OTAs, 18 of the world's fastest-growing airlines, 23 of the top 30 hotel chains, tour operators and wholesalers, all top car rental companies, largest cruise lines, and the largest travel management companies.
In 2018, RateGain acquired DHISCO, which made it the only company in the world to offer end-to-end smart distribution. In June 2019, RateGain acquired award-winning BCV to offer guest experience cloud to maximize guest lifetime value for hospitality chains. In 2021, RateGain acquired MyHotelShop to help hotels drive more direct business. In early 2023 RateGain acquired Adara to add to their Marketing Technology offering for the entire industry. For more information, visit www.rategain.com.
Our Vision: To offer an integrated technology platform powered by artificial intelligence enabling our customers to increase their revenue through guest acquisition, retention and wallet share expansion.
What we are looking to hire: RateGain is privileged to partner with hotels of every size and type around the world to achieve their commercial objectives – from independent, luxury, lifestyle, and boutique hotels, to the world's largest chains. Chains - and multi-site operators - have unique business requirements, additional complexity, and often use more diverse technology solutions. As a partner of choice for global and regional chains, RateGain is looking to further serve this important segment of the hospitality industry and seeks an experienced Director focused on European markets, to further scale this essential unit of our business.
The ideal candidate will understand how European hotel chains function and operate, and will be familiar with the technology solutions adopted by these chains to achieve their commercial objectives. The role requires a trusted advisor, able to assist chains to manage through the complexities of the travel technology eco system to guide them to the right decisions in the areas of distribution, business intelligence, marketing technologies, and beyond.
This is an individual contributor role and, as such, the candidate is expected to be a self-started and self-driven, ready to innovate to find new values for our hotel chain clients whilst keeping the company goals and the bigger picture firmly in mind. This position can be based anywhere in Europe and needs to have the ability to travel within the EU without limitations.
Responsibilities: -Develop and execute a detailed business and go-to-market plan, aligned to the commercial priorities for European hotel chains and aligned to RateGain's solution portfolio
-Establish, build, and maintain relationships with hotel chains throughout Europe, positioning RateGain as a preferred solution provider and partner
-Lead RateGain's engagement with European hotel chains, generate interest in our solutions, and drive adoption of our solution portfolio with new and existing customers (including commercial negotiation and contract closure). Manage the sales pipeline and monthly sales forecast, as well as maintain real-time activity tracking. Meet and exceed targets on a monthly and quarterly basis
-Understand the value of RateGain products as well as competitive offerings and articulate RateGain benefits in a manner meaningful to European hotel chains
-Work with internal teams including Customer Success and Product Management to identify new areas of collaboration with European hotel chains, to provide feedback to support evolution of our solutions and the launch of capabilities, and to ensure customer satisfaction
Required Skills and Qualifications: -Minimum 5 years' experience in Hospitality Technology sales to European Hotel Chains, ideally within the Distribution and Revenue Management segments, with proven experience of exceeding goals, and driving customer satisfaction
-In-depth understanding of hotel distribution technology (including connection with OTAs, GDSs, content etc.),rate intelligence solutions and marketing technology solutions
-Strong empathy/obsession for customers AND passion for revenue and growth
-Ability to manage influence through persuasion, negotiation, and consensus building; analytical and process-oriented mindset
-Experience negotiating commercial deals and contracts
Salesforce.com CRM experience is highly appreciated
-Demonstrated passion for continuous learning and improvement
-Excellent communication and presentation skills. Fluent in English; competency in additional European languages is desirable
Equal Opportunity Employer We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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