Ds-798 Technical Support Specialist (Dutch/Flemish Speaker)

.Description :Do you get satisfied by helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it's a green city with a lot of things to do and see.It is a bicycle-friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities.Your responsibilities and impact working as a Technical Support Specialist will be :- Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls- Maintaining and updating the patients' accounts- Observing the ongoing procedures to guarantee compliance of set standards- Reporting and analyzing patient and device information, dispatching replacement products and samples and catching up with patients according to departmental standards- Dealing with sensible data- Ensuring high-quality service and client satisfactionWhat's in it for you?- Type of contract : Indefinido- Fulltime, Mon-Fr office hours- Training : 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)- Equipment provided- Growing opportunities within the company- Events with the team- Free Spanish lessons- Meal allowances possible- Constant training- International environment- Support from the company regarding NIE and SSNSkills, qualifications, and interests you need to succeed in this role :- A native level of Dutch / Flemish and a good level of English- Having an interest in technical support and troubleshooting- Being an attentive listener, comfortable and skillful at communicating with people- Being energetic, innovative,and working proactively at a fast pace- Being able to handle sensitive data reliablyYour Future Company :This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients.As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia