Dutch Speaking Back Office Agent

Hey there! Are you a Dutch speaker who loves to interact and help others? Well then, we've got an exciting opportunity for you! We're looking for a Dutch Speaking Back Office Agent to join our family. You won't be just an ordinary agent - you'll be the voice and the heart of our company, providing superb customer service to our respected clients. You'll enjoy the comfort of working remotely from the beautiful city of Málaga!
Role Description As a Dutch Speaking Back Office Agent, your day-to-day duties will involve providing support to our customers, handling their inquiries via email or phone call, processing orders, and helping resolve any issues that may come up. You'll also be in charge of maintaining customer accounts and recording all interactions. This role is all about making sure our customers always have a smile on their faces.
About Us We are a company that's all about delivering top-notch customer service in the industry. We live by values of empathy, respect, and professionalism. We believe in creating a work environment that encourages growth, learning, and fun. Our culture is all about inclusivity, respect, and making a difference in the world. We're not just a company, we're a community!
Requirements Fluency in Dutch and English is a must. Experience in customer service or a similar role. Excellent communication skills. Ability to work remotely and manage your time effectively. Good problem-solving skills and the ability to handle pressure. What We Offer A competitive salary range. Flexible working hours to maintain your work-life balance. Opportunities for personal and professional development. A supportive and inclusive work environment. Employee benefits including health insurance and paid time-off. A chance to work with a diverse group of people and make a real difference. Recruitment Process Stage 1: Application screening - We'll review your application and if it's a match, we'll get in touch. Stage 2: Qualification - You'll have a chat with our HR team to discuss your skills and experience. Stage 3: Interview - You'll meet with the hiring manager to discuss the role in more detail. Stage 4: Job Offer - If it's a perfect match, we'll send you the job offer! Don't wait another minute! If this sounds like the perfect role for you, please apply via the application form. We can't wait to hear from you!