Customer Logistics Management: Customer Logistics Management; Define Framework and Criteria for CLM Customers; Support Customer Profile Analysis; Support Solution Design; Support CLM Customer Supply Chain Strategy; SOP Development; Project Management (Customer On boarding); Quality Agreement for Implementation; Regular Customer Business Reviews; Structural Issue Resolution (Corrective Actions & Preventative Actions); Escalation Management; Driving Customer Quality; SOP Ownership (Including Change Requests); Customer Improvement of Service Quality; Management of Cost to Serve; Knowledge Management; Reduce Cost of Poor Quality Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise.Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions.Leads high impact cross-functional projects and initiatives.Is future oriented and drives strategic planning.Influences and supports cross-functional project teams in order to achieve optimal results for the business.Planning & Organizing Skills;Judgement & Decision Making Skills;Leadership Skills;Written & Verbal Communication Skills;Influencing & Persuasion Skills; FedEx was built on a philosophy that puts people first, one we take seriously.We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.Our success in the industry is attributed to our people.Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.We care for their well-being, and value their contributions to the company.Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world.The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
