Microsoft Dynamics 365 BC Support Consultant Location: Lleida - Hybrid ModelExciting Opportunity to become a ERP Support ConsultantAre you a talented professional looking to expand your skillset and explore new career opportunities? We are working with a Spanish based Microsoft Partner who are expanding!Are you passionate about providing excellent customer service and have functional skills that you would like to develop? Do you use new technologies in your day to day life and enjoy finding solutions to complex situations? This is your opportunity!As a Junior Support your role will be to be the first point of contact for customers, providing assistance and resolving queries related to Dynamics 365 Business Central. Your role will be crucial to ensure customer satisfaction and maintain the quality of service we provide.As a Support Consultant your responsibilities includeProvide functional support to customers using Business Central through different communication channels.Diagnose and resolve problems efficiently and effectively, following the established guidelines so that our customers can get the most out of their ERP.Follow up on incidents.Collaborate with other team members to solve complex problems.Document and log support cases for tracking and future reference.Contribute to the development of self-learning resources for customers.Acquire functional knowledge of Dynamics 365 Business Central and customer-specific functionality.What do you need?Written, oral and intrapersonal communication skills in Spanish (native or near-native).Organizational, analytical, proactive and time management skills.Problem solving approach.You are a team player but work autonomously. We want to make sure that every new team member contributes positively and reinforces the company culture, which means that you will also feel at home with our team from day one!At least 1 year of experience in support positions for Dynamics or other SaaS platforms preferred or a background in logistics/supply chain or finance with ERP user experience.Ability to provide and accept feedback.You reside in Barcelona, Lleida or surroundingsWhat is on offer?Flexibility in work mode (remote, hybrid).Salary remuneration based on the experience provided. 19,000 - 23,000 EuroPersonalized learning path to take your career to the next level.Professional development: benefit from continuous training, expand your skills, improve your industry knowledge and grow as a sales professional by our side.Great team and culture! We are transparent throughout the company and like to get together to have fun.#J-18808-Ljbffr
