Position:Experienced NetApp EngineerJob Description:Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals (service companies, editors and integrators) with global technological solutions associated with training and service offerings, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and cloud solutions.As part of its growth, ARROW ECS is strengthening its teams and is looking for a: NetApp technical administratorNetApp technical administrator is responsible for delivering proactive- and preventive support on NetApp systems. The role requires a deep understanding of the company's offerings for NetApp managed Services and the NetApp portfolio. You work closely with the Arrow technical Support team and our customers. The ideal candidate should be highly motivated, with a passion for IT-services and technologies and the ambition to grow.Responsibilities:Continuity NetApp systems installed at our customers premises and / or CloudExecuting Central Deployment ServicesReporting activities on a monthly basis to our customersActing on system alerts-/support tickets and/or customer (change) requestsAct as the technical contact person / advisor for our customers. Collaborating with internal teams such as engineering and support and NetApp support center to provide a high-quality customer experience.Keeping up to date with industry trends, technology trends and the NetApp Roadmap to our strong customer experience.Requirements:Education in ICT At least 2 years of experience in with similar responsibilities, with a focus on data storage or managed servicesGood knowledge of NetApp products and services, including data storage and data management solutions or willing to learn thru internal education / learning on the job. Knowledge of Cloud technologies (Azure, AWS or Google) is preferred.Knowledge of ITIL / AGILE is nice to have for future growth.Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical information to non-technical customers.Ability to work independently and in an international team environment.Ability to prioritize tasks and meet deadlines, with a strong sense of urgency and attention to detail.Really good proficiency in French and English.What's in it for you:Competitive salaryAbility to further develop your skills, knowledge, new certificatesStructure where you can advance based on your interestsPersonal computer, phoneArrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.Do you see yourself as our future colleague? If yes - send us your application.Location:MA-Casablanca, Morocco (Boulevard Al Quods)Time Type:Full timeJob Category:Engineering and Technology
