ITIL, Systemintegration, WLAN, IT, Tablets, Citrix XenApp, Active Directory, Business Intelligence, Desktops, Betriebssysteme, WAN, LAN, Systemadministration, Notebooks, 1st-Level-Support, Citrix, 2nd-Level-Support, VMware, Ticketsysteme, Microsoft Exchange, Monitoring, Hardware, Microsoft Windows, VoIP, iOS IT System Administrator in 1st & 2nd Level Support (m/f/d) Wiesentheid, production and logistics center Full-time Around 2000 blood donations are needed in Bavaria - every day. Together with our partners and employees, we ensure the supply of vital blood products to people in Bavaria today and in the future. Welcome to the team! ABOUT US As an employer, we offer you an exciting working environment in a highly relevant sector. We are active and motivate people to donate blood in Bavaria. Our commitment and activity ensure the supply of blood products to patients. Become part of our community in our commitment to the supply of blood products in Bavaria. WHAT YOU CAN EXPECT You are the first point of contact for technical problems and questions of the employees of the blood transfusion service, including our service partners You will answer technical questions by telephone, email or ticket system and identify / rectify possible sources of error using common remote maintenance tools You document technical problems and activities carried out in the ticket system You advise employees on the selection of services from the IT service catalog You manage the users in the ActiveDirectory, Microsoft Exchange server and the Citrix XenApp server farm Using the existing monitoring tools, you monitor all components involved in the IT process with regard to security and availability You will work closely with the IT system administrators and colleagues from the other IT departments (Medical, Commercial and Business Intelligence) and external service partners You will carry out the installation and initial configuration of desktops, notebooks, VoIP telephones, smartphones, tablets, printers and handheld scanners You take care of the repair process for IT hardware You provide support during relocations (removal and installation of IT components) WHAT YOU BRING WITH YOU Successfully completed vocational training as an IT systems integration specialist or IT systems administrator, IT systems administrator, IT systems electronics technician or equivalent professional experience Very good communication skills and a high level of service orientation Several years of professional experience in the above-mentioned field is an advantage Very good knowledge of Microsoft operating systems including administration of the Windows domain and the Apple IOS operating system Good knowledge of common LAN/WAN and WLAN infrastructures, Citrix XenApp and VMware. ITIL knowledge and experience an advantage Flexibility and participation in the regular IT on-call service Very high analytical ability and quality-conscious and conscientious working style Reliability and sense of responsibility Ability to work independently and in a team Good written and spoken German skills WHAT WE OFFER Full time 38.5 hours/week Additional benefits: Vacation and Christmas bonus and performance-related pay Bicycle leasing, EGYM Wellpass and much more. Free Sundays, public holidays and Christmas and New Year's Eve additionally paid free Company pension scheme, social benefits such as VWL and sick pay allowance Structured and intensive induction program Comprehensive further training program Familiar and collegial cooperation Company health management, staff discounts & subsidies for childcare DO YOU HAVE ANY QUESTIONS? For your online application and further information on our career worlds, visit us at www.blutspendedienst.com/karriere . Your contact person is Ms. Nadine Winkler. Herzog-Heinrich-Str. 2, 80336 Munich, phone +49 89 5399 4557
