We are looking for a Field Service Engineer for our location in Cordoba.As part of our team, you will focus on providing technical advice to customers including commissioning, installing, and testing of products/equipment.Your responsabilities: Perform occasionally service tasks, identifies technical problems and makes analysis through remote or on-site activity for transformers in operation.Contributes to customer satisfaction and maintain a good relationship with customers.Manage internal and external customer communications about project warranty cases with emphasis on timeliness, accuracy and follow through.Establish consistent project execution and warranty resolution procedures and guidelines.Coordinate with customers, service team, operations, quality, and engineering areas of the plan to be executed for resolving warranty issues.Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.Perform root cause analysis and customer reports for site interventions. Reports to be done in a timely manner and follow up when needed.Review, prepare and approve purchase order for materials and services.Coordinate the preparation and submittal of OHS documents in a timely manner for site interventions.Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.Communicate lessons learned and improvement actions to the organization.Your background: Degree in mechanical or electrical engineeringMore than 3 years of experience in operations and processes for Transformers business.In-depth knowledge of transformer construction and operating conditions will be a plus.You work in a structured way, applying relevant methods, procedures, and tools.You have a strong character, you are determined, result-oriented and have an open mind-set. You have a deep sense of ownership to deliver the assigned targets.Your communication skills are strong, and your English & Spanish level, both spoken and written are good.About Us Hitachi brings together the world's greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.Contact Us E-mail us f or data privacy inquiries or technical support.#J-18808-Ljbffr
