Permanent employee,Full-time· Barcelona # What you'll doYou will be responsible for receiving, sending, managing and confirming our clients' requests for temporary accommodation from start to finish through our platform.
You will be in contact with temporary accommodation suppliers worldwide to receive and quote their best proposals.
You will prepare tailor-made quotations on our platform based on the optimization of apartment allocation.
You will follow up on each inquiry and maximise the conversion of each request.
You will be the visible face of Apartool and the connection between clients and our network of suppliers with the Apartool Homes seal.
Communicate customers' and suppliers' needs and suggestions to other teams in order to make constant improvements.
You will follow up the entire accounting process of each booking and its recurrence.
You will resolve any possible customer issues as quickly and efficiently as possible.
You will be able to offer Apartool's value proposition to customers and suppliers with the objective of building long-term partnerships.
You will contribute to the strategy, planning and development of the Booking area.
# How we imagine youHave experience in bookings, sales, and customer service to provide the best possible service to customers and suppliers.
Ability to manage, prioritize and to understand the urgency of each assignment.
Strong and positive language when approaching clients.
A high level of both verbal and written communication skills.
Understanding the client's needs and ability to make the selection of an Apartool Home a personal and tailor-made experience.
Degree in Tourism, Revenue Management, Public Relations, Marketing, Communication or Business Administration Management. Native level of written and spoken French & Advanced English. Spanish, German or other languages will be an asset for our expansion plans.
Proactiveness and initiative, goal-orientation, management and organisational skills, open-mindedness, resilience, change management capacity, empathy and energy are your day-to-day soft skills.
Ability to present and defend new ideas that add value to the company's day-to-day operations.
Adaptation to a fast phase innovation company.
# Why Apartool?A diverse, inclusive, and fun international environment
The opportunity to join a company at the beginning of its growth cycle, building a high-impact business from the ground up by bringing convenience to corporate housing.
Open and regular communication about our direction and progress.
Culture of freedom, responsibility, and constructive feedback
An entrepreneurial environment that encourages innovation
Free language classes twice a week (Spanish & English)
Free coffee & tea every day at any time and beers on Fridays
After-work gatherings every month and other cool company even
A lovely office in the centre of Barcelona with an amazing terrace
We are the temporary accommodation management platform for companies that relocate their employees. We simplify temporary corporate accommodation: we make corporate Travel and Mobility Managers' life easier and help people feel at home wherever they need to travel for work. We want to be the leading platform in Europe and the Middle East. We believe that housing should not limit how, where and when business is done: our mission is to create a global corporate accommodation solution that is indispensable to big companies and desired by relocated employees.
We aim to set new standards in temporary accommodation, comfort and convenience for corporate agencies, relocated personnel and business travelers: no matter the destination or the continent they travel to, our Apartool Homes will always offer the same booking process, through the same unique technology, with the same services and the same payment and cancellation policies. It's as simple as that.
That's why we have created a new, modern mode of housing, making it easy to live well, reliably, safely, comfortably and even stylishly, anywhere, anytime.
Join the Apartool team!
At Apartool, our team is what makes us different. Each one of us contributes every day to make this project grow together. Our work is to keep moving forward and to help each other to meet all the goals and challenges that we face everyday as well as to keep the good environment that defines us.
We are looking for a candidate who wants to grow and learn with us, and who is prepared for a constantly changing environment. Your know-how and your ideas are important to us. Do you want to simplify Temporary Corporate Housing with us?
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