Full-Loading Agent

Tittle: FTL Agent
Location: Guipúzcoa
Develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies
Key Responsibilities :
Execute import/ export plans and processes to optimize service and performance Implement transactional operations related to import/ export in adherence to regulations and internal procedures Perform import/ export entries and other operational activities as per internal procedures and latest local customs regulations Compute duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations Examine invoices and shipping documents to enhance accordance with federal regulations Understand customer requirements, verify to ensure customer requirements are met and take corrective actions in case of deviations Support customer service in the incident and exception management resolution Share guidelines to export, import and gateway to streamline transactional operations with business demands and achieve compliance with local business environment Participate in developing a high-performance service culture within the export, import and gateway departments Review adherence to established quality and performance standards, contribute to constant improvement and optimization of product means Interact with internal functions such as customer service, product, sales, etc. Study and resolve issues in day-to-day delivery, and implement practices and quality standards for import/ export focusing on increasing effectiveness and efficiency Skills / Requirements: English level B1 ´ More than 1 year of experience in transportation, full loads and customs clearance. Driving license Bachelor's Degree or equivalent experience/qualification related to logistics, transportation, ADE, finance or similar