Functional Analyst - Billling Analytics page is loaded Functional Analyst - Billling Analytics Apply locations Madrid time type Full time posted on Posted Today job requisition id R17179 Job Title
Functional Analyst - Billling Analytics Summary of the role: The Business Analyst is an essential role for the proper delivery of Business Analytics services. Based on a deep understanding of business processes and strong knowledge of the supporting technologies, the business analyst is able to effectively translate customer requirements into functional specifications and high-level technical designs.
This position is an internal customer facing role and it requires the ability to identify, deliver and manage business analytics services supporting the internal customers' needs while keeping the processes and tools as standard and integrated as possible. The scope of this position is the reporting and analytics services related to the Amadeus Central Billing processes.
In this role you'll / Your main responsibilities : Automated Solution Identification: • Advise internal customers on business Analytics services.
• Based on high level business requirements, recommend potential solutions and provide with high level implementation design.
Functional Design: • Collect and document the detailed business specifications with internal customers.
• Analyze the detailed impact on existing processes and on the usage of existing tools supporting these processes.
• Define functional requirements of the solution using standard services whenever possible.
Solution construction: • Validate technical requirement with the Internal Business Solution Architects/Engineers and support development team during the software implementation.
• Follow up and monitor the overall construction of the solution.
• Ensure the execution of non-regression/performance tests.
• Execute the end to end functional tests.
• Coordination user acceptance tests.
• Produce user documentation and educational materials (including user communications) to facilitate user understanding and adoption.
Solution maintenance and support: • Perform the application functional L3 support (customer/production).
• Propose enhancements to avoid failure and improve performance."
Team engagement: Assists, guides and supports team members in their assigned functions with focus on service delivery processes.Actively participates in all agile ceremonies.Contributes to increase team engagement. About the ideal candidate: University degree in Business or Scientific studies, or equivalent work experience Proven experience in customer facing activities (collection and documentation of business requirements, change management, coordination of User Acceptance Tests…).At least 3 years' experience in a functional role, ideally with exposure to reporting and analysis activities.Knowledge of Amadeus billing processes.Good knowledge of SAP BW ecosystem (BW, AFO, SAC, SLT, IQ, HANA) is a plus.Kowledge of data sualization tools (PowerBI, QlikSense) is a plus.Good understanding of Amadeus Organization, how BUs and Corporate Functions work, with their inter-departmental dependencies.Must speak and write fluently in English.French, German or Spanish are a Plus Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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