Verisure, operating under two brand names (Securitas Direct & Verisure) is seeking a talented, innovative, passionate Group Operations Strategy Intern. The role will part of a growing and talented Business Improvement Team and will report directly into our Group Business Improvement Manager. The role will help in the definition and execution of the Operational and Financial Strategy of the companyStrategic context and Value propositionThe Business Improvement Team is a relatively small team that reports directly to the Group CFO. The team has the responsibility for designing and implementing critical strategic projects for the Company at international level. You will have a very wide vision of the business and geographies, with special focus on Operations; but also in Strategy, Tech, Product and Marketing Portfolio among others. The team is currently overseeing an optimisation and transformational project (Funding Our Growth) looking for efficiencies and aiming in the long run at transforming our service, as well as a quality improvement project (Products & Services Excellence) looking for improving our services, and leading for customer satisfaction across multiple facets of the business.Currently, the Business Improvement Team works in close collaboration with our local market organizations in KPI development, best practice sharing, execution of improvement initiatives, and assessing financial impact from committed projects. The team also has the responsibility of reporting Key Performance Indicators (KPIs), identifying gaps, and ensuring countries are driving improvements where needed.As a Group Operations Strategy Intern you will have the opportunity to learn about multiple sides of our business and to support team members in the execution of some of the most important strategic projects of the company. The projects are very diverse, however they all share the application of analytical capabilities, together with a business mindset, in order to deliver operational and efficiency improvements.Over the longer-term, there will be many opportunities for personal and professional development within the team and in the Company as a whole. The team is very well regarded within the organization and team members are highly sought after within the business. This is an excellent role to learn and to launch your career at VerisureResponsibilities will include:Translate data into actionable business insights by applying best in class analysis and strong business senseDevelop and execute a clear, logical and methodical structure to complex workstreams, and provide purposeful direction to teams and individuals in the pursuit of business excellenceIdentify data gaps to underlying evolution of the datamarts and reporting automationContribute on the preparation of strategic planning (e.g. Budget and Long range plan) by analysing current performance and forecasting main business KPIsAssist on the business cases preparation for new and existing products and servicesPartner with the country operational teams to collate data, and to prepare key dashboards to track Operational Service levels and Efficiency.LocationThe role is based in Madrid, Spain.Reports and organization structureThis person will report directly to the Group Business Improvement Manager.Candidate profileExperiences and QualificationsWe see this role as critical for the achievement of Verisure's growth and organizational transformation goals. Bachelor's degree (or on-going), ideally Masters in relevant field (engineering, business, finance, etc.).Fluency in English essentialExceptional analytical and quantitative skills; strong bias towards data-based decision making. PowerBI and Microsoft BO skills will be needed in the position, while SQL would also be idealAbility to work with limited information and identify proxies working with 80% of accuracy and 20% of uncertaintyExcellent organizational and project management skillsExperience collaborating and working with different cultures, across different geographies, under time and scope pressure in the delivery complex projects with high quality output.CompetenciesExcellent business intuition, intellectual rigor, and pride in the ownership of complex tasks and projects.Excellent influencing capabilities – confidence to deal with senior stakeholders under pressure and the adaptability to make compromises in challenging environments.High learning agility – flexibility to learn, understand, and evaluate new concepts in unfamiliar functional areas (e.g., finance, R&D, supply chain, marketing etc.).The successful candidate will have high energy and flexibility, fantastic communication skills (both written and verbal), and huge amounts of personal drive & ambition.Strong fit with our Company DNAPassionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.Always Innovating: We believe that Innovation can be big or small; it's a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.Winning as a Team: Our people know that by leveraging one another's strengths, investing in and developing our team's capability and by collaborating well, we will win.With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.
