.The Group Quality Management System Manager is responsible for developing, deploying and maintaining the Group Quality Management System across Unilabs Group in line with our aspiration, the promises we make and the needs of the markets we serve.ResponsibilitiesParticipate to the development and deployment of a strong Quality Culture from the company's executive management to the rest of the organizationDrive the standardization and harmonization of quality management system and post-market processes for all business units of the group. Facilitates the design and validation of efficient workflow processes, conducts quality-related meetings, and develops documents (process maps/tables, procedures and forms) to guide the activities of the quality management processes.Coordinate the definition, monitoring, reporting and assessment of performance-related information for all sites and business units.Lead projects that impact the Quality Management strategy or the organizational structure, being responsible for the implementation of the projects within the given framework (time, budget, quality) and manage the projects through Key Performance IndicatorsProvide consultation and support concerning compliance with regulations and appropriate controls, quality measures and risk assessment and mitigation in the development of improved or new service offerings across the businessEnsure that quality related incidents are investigated and followed up in a systematic way across all geographies. Assists in root cause analysis and corrective action efforts, when neededDrive the implementation of digital solutions with respect to quality related processes and other operational processes that impact customer satisfaction and / or the overall compliance level of the GroupHighlight potential threats and opportunities for quality through systematic risk assessment.Conduct or coordinate internal audits, oversee the delivery of these audits, generate audit reports including findings, review the Corrective and preventive actions (CAPAs) and ensure appropriate follow up.Represent Quality in the due diligence assessment done as part of the M&A Process and in the integration process for newly acquired companies.Facilitate the communication and sharing of best practices and good examples.LeadershipSets the overall direction for the standardization and harmonization of quality related processes considering the Group quality strategy and the big picture of internal and external aspectsIdentifies and drives changes in a future-oriented, solution-oriented and proactive mannerCreates an open-minded atmosphere to allow innovative thinking by encouraging others to express their individualpoint of view, listens carefully to extract business potentials
