Empresas: Grand Hotel Central JOB CATEGORY: Sales & Marketing LOCATION: Barcelona, Spain SCHEDULE: Full-time POSITION TYPE: Entry-level REPORTING TO: Groups & Event Manager / Director of Sales & Marketing JOB SUMMARY: Based on-site in the hotel, this position is a vital part of our Sales team since this segment has a significant weight in the hotel's results. The Groups & Events coordinator works closely with the F&B and Revenue Department under the supervision of the Groups & Events Manager, to action enquiries and convert business. This position has responsibility for responding to the event's enquiries of the predetermined geographic markets, to maximize room and banqueting revenue & utilization of meeting space, works to ensure at a minimum delivery of budgeted revenues. WORK ACTIVITIES: • Managing the communication and logistics between the different operations department. • Response to events quotes received by the department in a maximum of 3 hours, either by phone or e-mail. • Handles all reservations aspects of a group. Room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations, client communication relating to rooms reservations. • Team player and flexible to assist with other tasks within the F&B Department as needed per operations. The candidate must be able to work on different time schemes based on operations requirements. • Welcoming clients and being the point of contact between F&B department and the client. • Supervision of event set-up and dismantling and support In the set up If It will be necessary. • Attend weekly BEO Meeting and prepare the documents for upcoming groups. • Provides exceptional high-quality service and ensure client's satisfaction. • Perform Site Inspections for event requests, with or without the Groups & Events Manager. • Updating in the CRM and PMS system of all contacts, room groups or events. THE CANDIDATE: The candidate should have at least 1 years of experience in a similar position within a 5-star hotel or chain portfolio. Must be fluent in Spanish and English, not required but desirable, French. Requisitos :
