Guest Relations Internship In Dubai, United Arab Emirates - (Madrid)

Empresas: RMC Asia DESCRIPTION RMC Asia is actively recruiting guest relations interns on behalf of IHG Hotels & Resorts in Dubai, UAE! This internship is part of RMC Asia's Cultural Exchange Programs, which also offer opportunities for management training and contractual positions in hotels and resorts across Asia. Joining this program means experiencing the international hospitality industry and indulging in unique and valuable cultural exchanges in the UAE! Apply now to kickstart your journey. DETAILS Host: A 4-Star Hotel by IHG Hotels & Resorts Destination: Dubai, United Arab Emirates Department: Front Office Program: Hospitality & Business Internship Duration: 6 - 12 months Intake: February and March 2024 GUEST RELATIONS - RESPONSIBILITIES - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral - Provide information about amenities, areas, and venues - Promote hotel services - Anticipate guest needs and build rapport with customers - Offer guests assistance with certain tasks - Address customer complaints - Record information in the logbook daily - Ensure compliance with health and quality standards - Other related duties in the front office department PROGRAM BENEFITS - Accommodation - Visa sponsorship - Monthly allowance - 3 on-duty meals per day - Local transportation - Uniform with laundry service - Medical insurance - Arrival support (airport pick-up) - Recruitment opportunity by the host - An unforgettable educational travel experience - Additional benefits provided by the host! Requisitos : GENERAL REQUIREMENTS - Enrolled students or recent graduates within 24 months - School, college, or university reference letter - Conversational English - Well-groomed - Pleasant personality - Clean criminal record - No drug abuse - Minimum 6 months passport validity