.At Palma coliving, we host and connect the remote workers community in our premium coliving properties located in 'paradise-like' locations where they could live, work, and have fun together.We are now looking for THE Happiness officer for our new property in Valencia which will host around 10 people per month. Palma Coliving has been quoted for two consecutive years as one of the best Nomad coliving and "one of the best hybrid hospitality brands in Spain".We believe in a conscious culture: our values are related to sustainability, diversity, slow living & meaningful connection.TasksFrom January 2024, we are looking for one Happiness officer who will take care of the entire coliving experience: welcoming every guest,organizing our weekly events & coordinating our partners to co-create a memorable community experience.You'll be in charge of making sure that our guests are receiving a warm welcome, creating and bonding between them and the other guests from day one until the end of their stay, and that their needs are being taken care of.Being a happiness officer means taking care of the community. Your main goal would be to engage the Palma coliving community so that they always feel like part of a family.-------------Role & Responsibilities-------------On-boarding: Facilitate check-in for every guest & perform an inspection before and after their stay; Make sure the guests are welcome well to ensure they are assimilating smoothly.? Moderate the Palma Coliving chat groups made for the coliving & digital nomads. Coordinate the Whatsapp groups related to the cleaning, maintenance & other partners to ensure the best experience at the Palma coliving property.? Be the eye of the property: every day ensure that the coliving shared areas are tidy, and make sure to solve quickly the maintenance issues.Before leaving the facilities, check that all lights & A/C are off & that doors are locked.Facilitate and create content with the supervision of the Palma coliving marketing team. For example: create photos and videos during the activities. You will have 1 or 2 monthly meetings with the marketing team to work together towards good communication of the project, making sure we have the approval of each guest to use their images, tag them for social media, etc.Re-order essential pantry and household items if missingGive feedback to the rest of the team about the guests experience: every week you'll be in touch with our Chief Happiness Officer to share your thoughts on what things are working and what others could be improved.Lead & support weekly activities such as the community session, the networking event, the family lunch and dinner,the 'tapas night' session + 3 fitness/meditation sessions:Running the "Community Session" every Monday. This is a casual and quick meeting that we do every week in order to present new guests and organize the activities of the week#J-18808-Ljbffr
